A day or so after the cruise, I received an email in my inbox asking me to complete a survey about my cruising experience. I happily complied.
About 3 questions into it, I was a bit suspicious and then about 40 minutes into it, I was tired and glazing over.
One of the very first questions specifically asked if I was in a position dealing with PR or advertising. Hmmm...what are they trying to get at here?
Some errors I found with the survey:
- Way too long. It must have had over 200 questions. After question 30 I was skimming and not really paying close attention to the questions. If they wanted to get an accurate answer, they should have been more conscious of people's time.
- Many of the questions should have been open-ended or at least had an option of filling in a blank, but were forced into multiple-choice questions which were awkward to answer.
- One of the questions actually made me laugh out loud at its ridiculousness: "If you were president of NCL, what is the one thing you would suggest to improve the cruise experience of guests like yourself?" What? What does this even mean? I opted out of answering this question.